Today we had Keith come to our house to find out why we had smoke coming out of an air vent in our HVAC unit last night. He stayed for a very long time, and took apart every part possible until he was satisfied our house was safe. He was very reassuring and kind. I would recommend Keith to fix or install any HVAC unit!
Betsy A. - (Yelp) - (5 / 5)
This is the first time I have used Daniels for a plumbing problem. Stan Cotton was the service professional was more then I could hope for.
He came the same morning I called. When you have a backup toilet you want fast service. Stan went right to work to fix my problem. I am a senior so I was concerned with the cost. To my surprise he did not pad the bill.
I will use Daniels and ask for Stan. You will not be sorry when you use them. Give them a try you will like them Thank you Stan.
Vera D. - (Google) - (5 / 5)
Been nursing an old unit for the last couple years and had to finally bite the bullet. Got 4 different bids and decided on Daniels for their professionalism from start to finish. The "Super Team" of Jorge Cabrera, Jorge Cabanas and Diego Herrera-Diaz were nothing short of amazing, arriving right at 8:30 and finishing my new Lenox system install by 4;30. Great install, cleanup and financing brought it all together for me. Highly recommend Daniels for HVAC needs.
Bob C. - Lake Dallas, Texas (Yelp) - (5 / 5)
Best service ever! Prompt, professional, and reasonable...Ray/technician came out both times and we are very pleased with him. He was honest and I will use them again if needed and definitely recommend them to others.
Linda S.. - Lewisville, Texas (Yelp) - (5 / 5)
We called Daniel’s Air to come in to inspect another contractor’s work and give us a quote. They were extremely professional and prompt with their response. Their technician, Daniel, showed up the next day. He was very nice and knowledgable. He looked at everything, pointed out the mistakes and what needed to be replaced. He brought in 2 more technicians to help him out and finished the job in 2 days. What a great service. I would recommend them. Thank you.
Nikki B. - Dallas, Texas (Yelp) - (5 / 5)
Wonderful people. The office is very nice
Aimee - (Google) - (5 / 5)
We called because our air conditioning wasn't working and they sent a technician out quickly. Charles determined that it was the capacitor, had the part in his truck & it was replaced right away. We really appreciated the prompt response and professional service.
Teresa P. - Lake Dallas, Texas (Yelp) - (5 / 5)
We highly recommend Daniels Air! We've had them come out twice (two separate issues) in the past few months and have been very impressed both times. The techs are on time, courteous, highly knowledgeable and friendly. Both times they were able to schedule the call the following day and the pricing is very reasonable. Cannot say enough about how easy they are to work with!
Julie V. - Denton, Texas (Yelp) - (5 / 5)
Called Daniels when my motor died on my outside unit. Tony showed up that day and confirmed that the motor was dead. It's a unique motor so it had to be ordered. They had it the next day and installed. Tony, the technician, put up with all my questions and was just awesome the whole time. He never once made me wonder "what is he doing?". I wish all companies had this kind of service. Thank you Daniels Air and especially Tony!!!
Chris F. - (Google) - (5 / 5)
A Wednesday towards the end of July and the AC goes out.....not good. Fortunately my wife called Daniels. Nick gets here *same day*, runs out of Freon at 6:30 and is heading back to Lake Dallas to get more, but my wife says it’s late you are welcome to come back in the morning. Nick was here first thing Thursday morning and with the Freon drained again, diagnosed the problem as a bad coil on the main A/C. Since this was a Trane unit still under warranty, they had to get the coil from Trane directly. Because of the parts availability, Nick suggested a replacement the following Monday.
My wife was not available Monday and got Daniels to agree on expedited parts and installation on Friday (this happened at 8PM Thursday night).
Friday morning Brandon and his helper were onsite before 9AM and had the AC working before noon.
Sunday I noticed water backing up into the sink that shares a drain with the AC. So I called Daniels again. Red was here before 9AM Monday and cleared years of debris out of the drain for me, then called into the office and confirmed his visit has included in the coil replacement at no charge.
I only call Daniels when something is broken. Daniels always delivers prompt service, quality workmanship and fair prices.
These folks are a pleasure to do business with!
Walter K. - (Google) - (5 / 5)
Very nice guy, informative, went thru invoice step by step, and told us about the warranty. Talked to us about our upstairs unit and how it'll probably last longer since we don't run it very often but Mother Nature will work on that one too.
I'd rate him a 10 at all levels!
Christine A. - (5 / 5)
We were in the middle of selling our house and Saturday night the AC went out!! We have an open house scheduled from 2-4 on the next day. I called first thing Sunday morning and they responded quickly. With in an hour Nick was there, found the problem and he had the part in the truck and fixed the AC. The house was nice and cool by 2pm. Oh and we got a contract on the house that night. THANKS GUYS!!! you saved the say!
Vince P. - (5 / 5)
I really appreciate getting an actual person on the phone when I have to call after hours. We have always had prompt responses.
Peggy W. - (5 / 5)
We purchased two complete heating and cooling systems from Daniels Air in January of 2013. Last month we had a small issue with one of the systems and required parts and labor. When we contacted them, they sent two professional and smiling/polite technicians who quickly fixed the problem, cleaned out after themselves and left. We LOVE, LOVE, LOVE Daniels HAVC and have already recommended them to our friends and neighbors. Kudos to Manuel and Jorge.
Reza R. - Colleyville, Texas (Yelp) - (5 / 5)
Love Daniels Air. They just put in our third system (We have 3 units, not three replacements for the same one, HaHa.) We’ve been a customer of theirs since 2011, and the same tech installed all 3, which is always great to see. Daniels also did our service work on 1 unit and those guys were fantastic, too. They really do a great job and price is reasonable (we got Tranes).
Jessie D. - Argyle, Texas (Yelp) - (5 / 5)
I would like to thank you for sending out one of your guys. Your plumber really helped us understand the seriousness of the situation. I am very thankful for Daniels Plumbing and Air and will always recommend your services.
Jennifer C. - Keller Williams - Coppell, Texas - (5 / 5)
I just had my entire hvac replaced! Daniels air got it done. The guys really knew what they were doing, got the old one out of my attic fast and had the new one running in a few hours.
Vantanna C. - Carrollton, Texas (Yelp) - (5 / 5)
Another satisfying service call with Daniels Air in the Lake Dallas, TX area. Jacob the on site technician was extremely knowledgeable and went above and beyond. Fixed the problem quickly. Troubleshot the potential cause of the problem to begin with and left me with options to reduce problems in the future. I love this organization.
John K. - Denton, Texas (Yelp) - (5 / 5)
I have used Daniels Air Conditioning and Plumbing for several years for A/C, heating and plumbing. They are always prompt, dependable and courteous! My most recent service call was for a plumbing issue. Our plumbing was backing up in the house and Daniels came out the same day we called. They were very professional in diagnosing the problem and explaining what was wrong. Daniels fixed the problem and were very reasonable in pricing. I will continue to use them and highly recommend them.
Betty B. - Dallas, Texas (Yelp) - (5 / 5)
I have used Daniels Air for years and have always thought the company has honest workers and fair pricing. I was so excited to learn that they now do plumbing. My hot water heater went out over the weekend and they came out the same day I called and they gave me replacement options without any pressure and fixed it on the same day.
Shannon K. - Denton, Texas (Yelp) - (5 / 5)
FANTASTIC!! Called them during a VERY heavy 'need' time (100+ weather for days on end), and they were able to get someone out within two hours! Other suppliers were quoting me a week or more! The technician (Jacob) was WONDERFUL...very knowledgeable, helpful and didn't try to 'upsell' me on more than I needed. He added 1 pound of coolant to both units and was finished within 30 minutes. Very fair pricing, reliable and competent help who is courteous, and FAST FAST FAST service! I used them because of my neighbor's referral in the first place, but now I wouldn't go anywhere else!
Steven Cauble - (5 / 5)
We were so pleased with the service provided by Robert with Daniels Air Inc. Robert was prompt, courteous and very knowledgeable. Our AC went out over the weekend and we first called an HVAC company that we heard an ad for on the radio. I won't name the company but the technician that came out on Sunday advised of thousands of dollars in repairs needed and that likely a full system replacement would be needed. This conclusion was drawn after a 20 minute inspection. We decided to contact another company to inspect on Monday before moving forward with the large scope of repairs or replacement. Daniels came out and had our system up and running within an hour along with a clear explanation of the issue. The cost was reasonable & very fair we felt. Our system did not require a full replacement at this time. Daniels has not only earned our trust with their knowledgeable & honest technician but also our loyalty. Thank you!
Stormy M. - (5 / 5)
Daniels A/C has been doing our service work and I must say there on time and do a great job for us at Grapevine Dodge Chrysler Jeep Ram. This is a family owned business and they take pride in there work.. Everyone is so nice when you call there.
John W. - (5 / 5)
At last!!!! A real customer-oriented plumbing company. I knew there had to be one out there somewhere. PPP!!! Polite-Prompt-Professional. Their technicians DO NOT work on commission so you get realistic pricing. Daniels Air fixed my plumbing problem for less than half of other estimates. I haven't used them for A/C work yet but I certainly will when the need arises.
Robert S. - (5 / 5)
I am a new customer as of this summer. I heard about your company on the Mark Davis radio show and decided to give you a call as I've so many bad experiences with AC/Heat, and plumbing companies. The first visit was for an AC tune up and outdoor plumbing repairs. Both technicians arrived when they were scheduled, were extremely polite and went out of their way to explain my repairs. They were courteous and well groomed. My second visit was only a few weeks later as I had a leaking toilet and once again, the technician was wonderful and respectful of my work schedule. Last Friday night I realized I had an AC problem so I called the answering service. The tech on call, Robert Williams, called me back within the hour to schedule service for Saturday afternoon. He was wonderful and got my job done with great expertise. All,four technicians I've had for far have been outstanding. Kudos to Daniels AC and Plumbing Company for hiring terrific and well trained staff. It been a real pleasure doing business with you.
Gretchen Chrane - (5 / 5)
I just wanted to let you know how much I appreciated your help in obtaining a Heating and Air Condition Complete System. Israel and his team arrived on time and left by five in the afternoon. It poured down rain all day and yet they continued to do their work in a timely manner, with great service and professionalism. They used my garage as a staging area to take my old stuff out of the attic and replace the heating unit. They did the same thing with the air conditioner on the side of the house. They were amazing! And when they were through, they swept out my garage, leaving it nicer than when they started. Thank you so much for being there when I needed you. I look forward to doing business with you and your company in the future and referring my friends and family.
Barbara E. Dallas, Texas - (5 / 5)
Thank you Toby, for taking the time to visit with me to share what Daniel's Air has to offer and your expert opinion about the best unit for my home. I appreciate your patience while explaining technical details about central air units. Thanks again!
Mary C. Lewisville, Texas - (5 / 5)
Just wanted to send you a heartfelt thank you for all of your help and support, your guys did an outstanding job! The whole project came out great thanks to folks like you. Have a great summer!!
Cesar C. - (5 / 5)
We had an appointment for the $59 A/C tune-up today and I have to say it was well worth it!! Our technician was Tobin and he was great! He took the time to explain what was wrong with the A/C in terms that I truly understood and could repeat back to my husband later. He showed me some things to look for on my outside unit to indicate when the A/C wasn’t working correctly and he made sure that our unit was working at the optimum efficiency before he left. We will definitely be using Daniels Air again and I will refer all of my friends and family to you as well. Thanks for the great customer service!!!
Megan M. Arlington, Texas - (5 / 5)
I wanted to drop you a note, concerning Toby Manuel, our A/C technician. He was very professional and did a great check-up of my systems. Just wanted to say thanks!!
Harry S. Lewisville, Texas - (5 / 5)
I requested a service call late on the afternoon of Wednesday (7/20) in the height of our current heat wave and you provided a repair tech in less than one hour. He was a young man named Aaron who responded quickly and went right to work. He quickly diagnosed the issue with my outside unit, went to his truck, and provided the solution I needed to get my AC back online. I can't express enough how much I appreciate Daniels Air coming to my rescue.
Jim. Lake Dallas, Texas - (5 / 5)
I wanted to send a note of appreciation for the service provided by one of your technicians. A little over a year ago, Evert Martinez came out and spent quite a bit of time getting our system back up and running. When I called Daniels to come back out again at the end of April this year, I was pleased to see Evert again. And as he did last year, Evert went that extra mile in getting the unit repaired. He was extremely professional, going over everything in detail, and providing stellar service and follow-up. WIth technicians like Evert, we will not only continue to call Daniels out for our repair needs, but we will also highly recommend you to our neighbors and friends.
Carol B., Providence Village, Texas - (5 / 5)
I have used Daniels for over ten years in The Colony and was so pleased when they still serviced my units after I moved to Plano. Thank you!
Danny Z., Plano, Texas - (5 / 5)
I would like to extend my sincere appreciation to Josh, who was the technician that was at our home checking our HVAC units when my husband began experiencing pressure in his chest and we had to leave to go to the emergency room. I left the house in Josh’s care and he completed his testing and left the house secure when he left. He is doing fine, and I was relieved to come home Thursday evening and find the house safe and secure.
Valued Customer - (5 / 5)
I just want to tell you how impressed I have been with Daniels Air from the moment I first made contact with you. You have been helpful and friendly during every one of my many phone calls. I appreciate that very much. Thank you for making that financing go through. This is a big purchase and you all seem to understand that. Toby was great. Israel was great. I can't say enough good things about the installation. I hope I don't need another unit anytime soon, but if I do I will be calling you. Thank you for making this a pleasant experience.
Beth P. Highland Park, Texas - (5 / 5)
Daniels Air was friendly, knowledgeable and professional. I was very impressed with their technician Jason and with Daniels Air.
M. Clements - (5 / 5)
We have used you on numerous occasions to work on our HVAC based on the suggestion of my dad, Tim Garvey, of Garvey Homes. Thank you yet again for the super fast repairs on our heater this morning which of course is the coldest day of the year. I appreciate your professional staff and speedy service.
Jennifer L., Lewisville, Texas - (5 / 5)
I was devastated when my air went out last week. When I called you to come and help me, you responded quickly and very professionally. I refer your company all the time and will continue to do so. Thank you for helping me!! It was truly appreciated.
Sherri M. , Denton, Texas - (5 / 5)
I just wanted to thank ya'll for the outstanding customer service that we received from Daniels Air, Inc. Thank you again so much for treating us so well, and we will recommend Daniels to everyone we know!
Matt and Jennifer B. Lewisville, Texas - (5 / 5)
The price we were quoted was very reasonable and the employee's were very polite. We received prompt service. We really appreciate the service and have been very happy with your company.
Susan N. , Hickory Creek, Texas - (5 / 5)
We were looking for a family run business with the qualities of dependability, integrity, and fair pricing. We have certainly found all of those things with this company. When we call, we are received in a friendly manner and scheduled promptly. Daniels Air, inc. has earned our trust and we are pleased to be able to recommend them.
R.J and Mary B., Carrollton, Texas - (5 / 5)
The level of service provided by every member of your team is impressive. You guys know customer service like nobody's business and I will be MORE than happy to give you all of my heating and cooling business from here on out. Furthermore, I'm sending an e-mail to my entire homeowner's association recommending Daniels to anyone in need of service. Thank you so much for your support.
Sandy P. Flower Mound, Texas - (5 / 5)
We would like to compliment your crew of young men that did the installation. They were very professional and courteous in their work. And they did a great job with the cleanup after finishing the project.
Bill and Joyce N. Highland Village, Texas - (5 / 5)
I don't think I can truly express the grattitude that Stacey and I have for you gentlemen. Your generosity regarding the replacement of our HVAC system was truly a blessing to us. Your crew showed up early to get the system in and running. They were courteous, professional and left our yard as clean as when they arrived. Tony Mendes was a pleasure to deal with and I know that without his recommendation and your givig hearts this would have never happened.
Doug and Stacey C., Highland Village, Texas - (5 / 5)
I just wanted to say 'thank you' for the service yesterday. I chose your company over others because of how polite you were on the phone. I will also mention that the pricing was fair. I have had other companies come out to service my unit that tried to up-sell me and your company did not do that. The technician, Shane, was very polite and knew his trade. The problem was fixed quickly and as of yet, there have been no other issues. Hats off to you and in the future you all will get my business.
Dustin F., Dallas, Texas - (5 / 5)
We Recently had a total a/c and heating installation at our residence. I would like to pass on my thanks to Tony Mendes for his great work during this project. He is a true professional who organized the work and ensured an expeditious installation during an unusually hot spell in June. He was also constantly in touch and kept us updated on the installation and inspection schedule. Israel's installation crew was efficient, thorough and professional. We marveled at the choreographed "ballet" as equipment came in and out, all up and down 3 flights of stairs! Israel put on the finishing touches as a thunderstorm was bearing down on his crew.... Super job by all! I would recommend Danie's to anyone. Period. A great staff makes a great company! Keep up the great work. Thank You.
Steve and Carol D., Flower Mound, Texas ] - (5 / 5)
We have used you in the past and recently Aaron worked on our old heat pump and he is a very good representative of your company and did a good job.
Andrea, Shady Shores, Texas - (5 / 5)
A note to compliment your company on the quick service and the crew that provided it. I called this morning just before 8:00AM with a leaking water heater. The crew arrived at the house at 08:30AM and had a new water heater installed before 11:00AM. James and Gary were very professional, courteous and efficient. They put up with all my questions and didn't even charge extra to answer them. When they left, the area they worked in was cleaner than when they arrived. Thanks again for the quick, courteous and efficient service. I'm sure I will call Daniels again if I have air conditioning or plumbling needs.
Doyt S., Lake Dallas, Texas - (5 / 5)
Daniels Staff: Just a brief not to say thank you to Mr. Kuykendall and the crew that removed our old funace and air conditioner. The crew did an excellent job in all aspects of this job from start to finish. Furnace works super and we hold high hopes for the air conditioner when the hot season starts.
Robert T., Lake Dallas, Texas - (5 / 5)
Thank you for providing excellent and effective communication which allowed us to make the best possible decisions. Also, your approach and professionalism helped us determine which bid to accept among four choices within two zip codes. Lastly, thank you for allowing the split payment which provided some breathing room between insurance reimbursement and our our finances. Merry Christmas!
Joseph B., Lake Dallas, Texas - (5 / 5)
Daniels Air was referred to us by Home Depot. Before we made our agreement to buy, we checked them out with Angie's List and there was nothing negative. After getting a bid from two other companies, we went with these guys and what a great decision! We were very happy from the time we first contacted them to our meeting, and throughout installation. They were very professional and knowledgable. It was an enjoyable experience to deal with this company. They finished promptly (in fact, ahead of the time they approximated) and we are enjoying our cool house and lower cooling bill. We will be calling them for our downstairs unit when the time comes.
Yolanda M., Lewisville, Texas - (5 / 5)
James Harnish, your plumber, has done a wonderful job. He is wonderful, nice, polite and I watched him do everything. He was so careful and patient when it came to answering my questions. He was exceptional! I couldn't be any more pleased with the work he did.
T. Hix. Denton, Texas - (5 / 5)
I want to tell you that Mike McWatters called me prior to coming to my house. He came into my house and we talked about what I needed to be repaired or replaced. Then he started gathering his tools, told me when he was going to turn my water off and got started He steadily kept working. When I need a plumber again I hope he will be available. He even told me about registering my new faucet and the importance of keeping the papers in a safe place in case of replacement if one of my friends needs a plumber I will definitely recommend your company and especially Mike
Barbara Uppole Lewisville, Texas - (5 / 5)